LOW COST REIMBURSEMENTS FOR FAULTY PRODUCT
Contact us today
Industry: Food Manufacturer
Objective: Low cost reimbursement for faulty product
Target Market: Complaints
Execution: Low value branded eftpos card $5 to $10 to replace product that was contaminated with weevils. Simple and fast to fulfil
Results: Reduced complaints costs by 40%. Customer intention to repurchase increased to 95%.